Inside out Leadership: Getting People From Where They Are To Where They Want To Be
Rocío Pérez, Inventiva Consulting
The million-dollar question leaders ask is “why individuals accept mediocre results?” When they encounter a large number of team members that are stuck with mediocre results. It’s important for leaders to be able to identify individual mental blocks in order to be able to help them become unblocked. Often times leaders are frustrated because they don’t know what to do with under performing teams and will fire under performers without understanding the core issue. This leads to increased costs in the form of time, energy and money. From Inventiva’s perspective and proven 7-step process, the reality is that people can go from under performing to outstanding results in minimal time. Everyone has the ability to change. Leaders and their team members just need the proper tools in order to stay motivated. Team members are going through the same human dilemmas that many of us go through. They get stuck and don’t know how to move forward.
Leaders worry that they will not reach their goals and feel overwhelmed with the reality that their employees simply don’t get it. Statistics show that approximately 70% of people in the US dislike their jobs while approximately 30% are engaged or inspired by their work duties. So, the dilemma becomes understanding how a group of people who dislike their jobs can collaborate with their team members, take care of customers, be inspired to deliver outstanding results and be loyal to a brand. The answer is “it’s impossible.” Our view of the world creates our results. The cost to companies becomes more than they can withstand. Loss of sales, opportunities, productivity, key employees, time, energy, money and personal time are only the beginning of a bottomless abyss. Companies don’t simply go under. They go under because the people who drive them have a limited view of what’s possible and may not be aware that they and/or their team are the roadblock. When leaders realize this, they can go from leading an under performing company to reaping the benefits of what committed, passionate and loyal employees can do to grow the brand, create raving customers, and increase revenues. These are just a few of the many benefits.
How do individuals bridge the gap from where people are to where they need to be? Team members must be driven and excited by the vision and look forward to going to work everyday in order to have a strong sense of mutual collaboration and achievement. A leader’s job is to understand what drives and limits the team as individuals and how to first and foremost transform themselves and then help others do the same. It’s a shift from reacting to what’s happening to consciously leading teams to transform themselves. And it requires analyzing and tweaking their approach until they get the desired result.
A leader’s job is to always be leading and understand that people may see things differently. Each and everyone of us has a different learning style, personality, set of beliefs and emotional intelligence. The reality is that we view the world through our own life experiences. What we say, believe and live are our truths. We want to be understood even when we may be wrong. The key is to meet another person where they are, understand and acknowledge them, their resentments, motivations, fears, truths, desires, strengths and weaknesses in order to guide them to where they want to be. People cannot control what they are not aware of. Every minute 400 billion bits of information are in our environment; we are conscious of 2,000 bits of that and can focus 7-8 bits of information at one time. We have 50,000 - 70,000 thoughts per day, 2,000-3,000 thoughts per hour, which translates to 35-48 thoughts per minute. Ninety-eight percent of thoughts are the same as yesterday. Could it be possible we are not aware of a few vital pieces of information? The answer is yes. We delete, distort and generalize every experience based on our prior experiences. We are always relating our experiences to what we know.
Getting from where you are to where you want to go as a business takes investing in people. The first step is for leaders to conduct an organizational assessment and to gain more in-depth knowledge of available resources. The second step is connecting and reconnecting employees to the mission, vision, core values and strategies of the organization. The third step is to set their GPS for success by investing in Inside Out Leadership. This process accelerates leadership skills, builds stronger teams, leads to a well-balanced life, and a better relationship with self, family and co-workers. It is results oriented and uses a common language. The process focuses visionary leaders on collaboration vs. competition as they lead their teams to become solution seekers and implementers. The organization will experience an even better organizational culture and effective interdepartmental communication and collaboration with greater performance results. The process transforms knowledge to understanding to wisdom, and inspires leaders to create even greater results as they move from “just management” to true leadership.
The above results in people delivering their very best. When people become aware that they create their own reality, have the tools and know how to use them, they will.